Iadbrokes believes gaming should bring enjoyment, not stress. We provide tools, support, and guidance to help every member play within a healthy and controlled environment.
We provide a range of control tools that you can use at any time to maintain a healthy gaming experience.
Set daily, weekly, or monthly deposit limits to ensure you only spend what you can afford. Limits can be decreased immediately or increased after a 72-hour waiting period.
Control how long you play each day. Once the time limit is reached, the iadbrokes system will send a notification and temporarily pause your gaming session automatically.
If you feel you need a break, use the self-exclusion feature to suspend access to your account for a set period — from seven days up to a full year, based on your needs.
Opt out of receiving any promotional communications, bonus offers, or advertisements from iadbrokes. You can enable or disable this setting via your account profile page.
Track your full activity history — game plays, deposits, and withdrawals — at any time. This transparency helps you make more informed, conscious decisions about your gaming habits.
The iadbrokes support team is trained to assist members who need guidance on responsible gaming. Contact us via Live Chat at any time — fully confidential and non-judgmental.
Simple steps to start using responsible gaming features at iadbrokes.
Access your iadbrokes account using your registered username and password. Make sure you are on the official iadbrokes website.
Click the profile icon in the top right corner, then select "Account Settings" or "Responsible Gaming" from the dropdown menu.
Select the type of control you want — deposit limits, time limits, self-exclusion, or promotional restrictions — based on your current needs.
Enter the desired value or duration, then confirm by clicking the confirmation button. Changes take effect immediately for limits that are reduced.
Iadbrokes will send a confirmation email to your registered address as a record that your settings have been successfully updated.
When you lower your deposit limit, it takes effect immediately. Any deposit attempt that exceeds the set limit will be automatically declined by the system.
The system will send a pop-up alert 10 minutes before your time limit is reached, giving you time to save your game progress before the session ends automatically.
During the self-exclusion period, Login to your account will be fully blocked. Any request to cancel self-exclusion before the period ends requires a review by our team within 24 hours.
All self-control settings are stored securely and cannot be modified by any other party. Only you have full control over your account's responsible gaming settings.
Responsible gaming means playing within controlled limits, where you always make conscious decisions about how much time and money you allocate to gaming activities. It is not about banning fun — rather, it ensures gaming remains an enjoyable form of entertainment that does not interfere with your daily life.
At iadbrokes, we believe every member deserves a positive gaming experience. That is why we invest in infrastructure, staff training, and technology that help identify and support members who may need assistance, well before issues become serious.
Online gaming should be one way to unwind and have fun — just like watching a film or playing a video game. When it starts affecting your finances, relationships, or mental health, that is a sign something needs to change.
Four core pillars that shape the iadbrokes approach to responsible gaming:
It is important to recognise early warning signs before issues become more serious. Here are the signs to watch for in yourself or someone you care about:
Answer the questions below honestly. If you answer "Yes" to three or more questions, you may want to consider seeking support.
Iadbrokes takes seriously its responsibility to ensure our platform is not accessible to underage individuals. The measures we have implemented include:
For parents and guardians, we encourage you to use parental control software and ensure that children do not have access to your account login credentials. If you suspect your account has been accessed by a minor, contact iadbrokes support immediately.
Iadbrokes sets a minimum age requirement of 21 years for all members registering and using our platform. This age limit is higher than the industry standard in some jurisdictions, reflecting our stronger commitment to protecting younger users.
All identity documents submitted during the KYC process will be thoroughly reviewed. Any account found to have been registered by an underage individual will be closed immediately and all funds will be returned in accordance with established procedures.
The key to a positive gaming experience is the right approach from the start. Here are some practical tips from the iadbrokes team:
In addition to iadbrokes' internal support, there are several organisations that provide free and confidential support services to individuals facing gambling-related issues in Malaysia. We encourage you to seek help without delay if you need professional support.
The iadbrokes support team can also help you find suitable referrals. Reach us via 24/7 Live Chat and let us know you need information on responsible gaming support. All discussions are completely confidential.
Answers to the most frequently asked questions by iadbrokes members.
Register today and enjoy a safe, fun, and responsible gaming experience with a full suite of self-control tools.